Event Calendar

Wednesday, September 12, 2018

Everyone Communicates; Few Connect: Tools for Bridging the Gap (SMDP)

Start Date: 9/12/2018 9:00 AM CDT
End Date: 9/12/2018 4:00 PM CDT

Venue Name: Comfort Inn & Suites

Location:
W10170 State Highway 54
Black River Falls, WI  United States  54615

Organization Name: Wisconsin Electric Cooperative Association

Contact:
Wendy Fassbind
Email: wendy@weca.coop
Phone: (608) 467-4589


PLEASE NOTE LOCATION CHANGE (there was a fire at Stoney Creek in Onalaska, so we needed to change meeting location to Black River Falls)
ROOM BLOCK
Location: Comfort Inn & Suites
Room Block Name:  WECA
Room Cut-Off:  August 11, 2018
Rate:  $80.10+tax/night

Registration: 8:30 a.m.
Program: 9 a.m.-4 p.m.

Everyone Communicates; Few Connect: Tools for Bridging the Gap (#711.1)
1-1/2 Skill Builder Credits

Clear, consistent communication is the foundation of teams working well together to get the job done in support of the co-op’s mission. According to a survey by the communication consulting and training group Interact, the majority (69%) of supervisors are often uncomfortable communicating with employees. Understanding what makes people tick and adjusting your personal style improves communication and avoids a lot of headaches and heartburn. Take this opportunity to assess your communication strengths and weaknesses, recognize your assumptions, and practice techniques for improving communication skills in both business and personal communications.

Learning Objectives:
  • Understand your communication style and recognize the styles of your team members and boss; appreciate how differences in communication styles affect how a message is received.
  • Learn active listening skills and how to use them effectively.
  • Learn a 3-step formula to give feedback to your team members & colleagues.
  • Understand the impact that body language and tone of voice have on interpersonal communication.
  • Describe the impact that stereotyping, personal filters, triggers, and assumptions have on interpersonal communication and how to deal with these unconscious components of communication.
  • Identify the communication styles of others and adjust yours to improve communication.
Key topics:
  • The role of the supervisor as a communication pipeline
  • “Above the surface” versus “below the surface” components of communication
  • Impact of body language, tone of voice and word choice on your message
  • Active listening skills
  • Personality styles
  • Learning styles
  • Impact of personal filters, assumptions and values on your interpretation of what others are saying

Online Registration

Registration is Closed
Closed: 9/12/2018 4:00 PM

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Associate Membership

Associate membership in the Wisconsin Electric Cooperative Association provides a continuing opportunity for providers of goods, services, materials, and equipment to build and maintain networking contacts with Wisconsin's electric co-ops and others with interests and needs related to all aspects of the electric power industry.

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