Event Calendar
Finance Webinar Series: Utilizing Service Orders to Measure Metrics
Date(s): December 10, 2024
Time: 9:00 AM CST - 10:30 AM CST
Register on this page ONLY IF you are attending this series a la cart.
If you are attending the full webinar series, please register HERE.
Finance Webinar Series (December): Utilizing Service Orders to Measure Metrics
2-1/2 Skill Builder Credits/attendee to attend all 8 webinars
OR 1/2 SB credit per attendee per webinar
Please contact Wendy (wendy@weca.coop) for GROUP discounts
Who Should Attend: CFO, Senior Accountants, any accounting and/or finance staff.
Utilizing Service Orders to Measure Metrics
- Seeing the need for and importance of metrics in measuring status and change.
- Designing process and automation to measure outcomes.
- Organizing and defining service order information that can easily be utilized in providing and evaluating measurements.
- Aligning the Business Plan and Operational Plans metrics the daily work and process to measure level of success.
2024 Office Support Professional's Conference
Date(s): December 10, 2024
Time: 9:00 AM CST - 4:00 PM CST
ROOM BLOCK & EVENT LOCATION
Location: Holiday Inn South
Room Block Name: WECA
Room Cut-Off: November 9, 2024
Rate: $125.95+/tax
Booking Link: WECA December HI
Office Support Professional's Conference
1-1/2 Skill Builder Credits
Today's workplace is more complex than ever before and the roles and expectations of support staff are constantly evolving and growing. They are continually asked to do more with less, stretch their skills to fill in gaps, and quickly respond to ever-changing demands and priorities.
Spend time with other support staff professionals in positions just like yours—sharing stories and trading tips with people who’ve been there, done that, and really understand how demanding your job can be.
NISC Tips
Our first session of the day will be NISC covering the below topics:
- Discuss the importance of The Community
- Launchpad Index
- Release Notes
- Year-End Process
- Business Process and Functions Map
- BPC Page
Empathy and Clarity for Difficult People and Situations
Times of change and challenge can cause stress, and sometimes lead good people to behave in ways we find frustrating. Then there are those who seem to enjoy creating conflict! Whatever the cause, we need to draw on our emotional intelligence skills and manage ourselves rather than reacting in a manner that can earn us our own “difficult” label. You’ll learn how to lead with empathy, without being a pushover, as you navigate conflict. We’ll look at communicating with clarity as you seek understanding, strive to defuse tensions and collaborate on ways to move forward.
- Building understanding: objective thinking and empathy
- Self-awareness: communication styles and listening to yourself as well as that difficult person
- Clarity and confidence for your communications
While you’re a skilled, organized person, it may sometimes seem there aren’t enough hours in a co-op day to tackle everything piling up on your work plate. Just as you’ve polished off one deliverable and prepare to dive into another, yet another person may approach you with questions, challenges or additional expectations. Shelagh will offer practical techniques to help you keep those balls from falling, through elevated management of time, workload and expectations.
- Time management traps and challenges
- Tools and best practices to manage workload and expectations
- Intelligent Choices: self-management practices to manage to manage stress and preserve your sanity