Event Calendar
Engaging and Developing High-Performing Employees: Bringing Out Their Best (SMDP)
Date(s): February 19, 2019
Time: 9:00 AM CST - 4:00 PM CST
Registration: 8:30 a.m.
Program: 9 a.m.-4 p.m.
Engaging and Developing High-Performing Employees: Bringing Out Their Best (#713.1)
1-1/2 Skill Builder Credits
Learning Objectives:
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Recognize your responsibilities in recruiting, selecting, and retaining team members.
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Communicate goals and expectations to each team member.
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Coach and mentor your team members towards meeting their goals.
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Motivate your team members to continuously improve their performance.
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Develop your team members' knowledge and skills.
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Learn how to use delegation as a development tool.
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Hold your team members accountable for meeting goals and expectations.
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Determine when it's appropriate to use a formal discipline process up to, and including, termination.
Key Topics:
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Importance of employee engagement
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Four-step process for setting, monitoring and supporting expectations of team members
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Goal-setting
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Supervisors' role as coach and mentor
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Delegation
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Process for giving effective feedback to team members
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Supervisors' responsibilities in recruiting, selecting, and retaining team members