Event Calendar
Finance Webinar Series: Professionalism in Handling Conflict Situations
Date(s): January 13, 2026
Time: 9:00 AM CST - 10:30 AM CST
Register on this page ONLY IF you are attending this specific program a la cart.
If you are attending the full webinar series, please register HERE.
Finance Webinar Series (January): Professionalism in Handling Conflict Situations
2-1/2 Skill Builder Credits/attendee to attend all 7 webinars
OR 1/2 SB credit per attendee per webinar
Please contact Wendy (wendy@weca.coop) for GROUP discounts
Who Should Attend: CFO, Senior Accountants, any accounting and/or finance staff or other interested staff.
Professionalism in Handling Conflict Situations
Recognize the Nature and Sources of Workplace Conflict in the Finance Environment
- Identify common triggers of conflict within finance and accounting teams (e.g., audit findings, resource allocation, compliance pressures, communication gaps).
- Understand how misalignment between operational and financial priorities can cause friction.
- Learn the role of professional accountability and ethics in resolving high-stakes disagreements.
- Define what professionalism looks like during tense interactions, including emotional regulation, active listening, and constructive feedback.
- Examine the impact of tone, timing, and body language in high-pressure conversations.
- Explore examples of professionalism breakdown and strategies for restoring credibility.
- Build confidence in communication techniques such as reframing, assertive dialogue, and empathy-based inquiry.
- Strengthen collaborative problem-solving approaches for cross-functional conflicts (e.g., with engineering, operations, or IT teams).
- Practice staying solution-focused and accountable when tensions escalate or roles are unclear.
- Learn how to self-assess and identify personal conflict management styles (e.g., avoidance, accommodation, competition, collaboration).
- Explore steps to move from reactive or avoidant behaviors to intentional, grounded responses.
- Understand the long-term value of being seen as a "calm stabilizer" in the organization’s financial leadership.
- Identify realistic strategies for developing professionalism in conflict situations through mentoring, role play, feedback, or post-conflict reflection.
- Develop a personalized plan for shifting mindset, habits, and skills related to conflict management.
- Set specific goals to increase visibility, influence, and respect through professional behavior in high-stakes financial conversations.
Professionals who haven’t consistently shown these skills can:
- Start small: Shift one behavior at a time (e.g., speaking last instead of first in tense meetings).
- Seek feedback: Ask trusted colleagues how they experience your conflict style.
- Use reflection tools: Journaling or conflict debriefs can reveal patterns and progress.
- Attend coaching or training: Structured environments build practice and confidence.
- Model others: Observe how admired peers or leaders handle tension effectively.