DIRECTOR & EMPLOYEE TRAINING

A key component of services offered to WECA  member cooperatives is the wide variety of educational programming designed to help co-op employees and elected directors better meet their responsibilities.
 
The need for a comprehensive education program addressing a wide variety of issues is driven by the unique business model of a cooperative: It's an organization formed for the purpose of providing specific goods or services to its members at a price as close as possible to the cost of service, and guided in its business decisions by the members, all of whom have a vote in electing their board.
 
It's to be expected that relatively few people will enter co-op employment or an elected directorship with a full understanding of all the legal responsibilities or duties to the membership that are specific to the unique cooperative way of doing business. That's why even long-serving directors and employees continue to benefit from educational programs offered by WECA and the National Rural Electric Cooperative Association, and covering a multitude of issue areas pertinent to operating successfully in a changing business environment.

January 6	Equity Management and Board Room Decision-Making (BLC)
January 7	Improving Board Decision-Making Quality (BLC)
January 10	Reasonable Suspicion Training (Other)
Jan. 28–29	Education & Lobby Days (Other)
Feb. 4 & 5	First Class Customer Service with a Heart (Other)
Feb. 5	Dealing with Angry or Emotional Customers (Other)
Feb. 6–7	Retirement Planning Seminar (Other)
Feb. 10	Time to Re-Think Our Approach to Governance (Other)
Feb. 11	Legal Seminar for Directors & Employees (Other)
Feb. 17–21	Electric Industry Updates (Other)
March 11	Credit Issues and Collections Workshop (Other)
March 12–13	Work Orders Accounting (Other)
April 7	Director Duties and Liabilities (CCD)
April 7	Stepping Into Your Supervisory Role: Learning to Lead (SMDP)
April 8	You Can’t Do It Alone: Building a Strong Team (SMDP)
April 8	Board Operations and Process (CCD)
May 12	Employment Law Update (Other)
May 12–13	HR Professionals Workshop (Other)
May 27	Executive Media & Communication Training (Other)
August 4	Cooperative Fundamentals, Legacy, and Economic Impact (BLC)
August 5	Energy Issues Summit (Other)
August 26–27	Electric Communicator’s Workshop* (Other) *To be held in conjunction with the Wisconsin REC Member Services Association Annual Meeting
October 6	Financial Decision-Making (CCD)
October 7	Cooperative Communications and Public Opinion (BLC)
October 8	New Employee Orientation Workshop (Other)
October 14	Change is Hard: Guiding Your Team (SMDP)
October 15	Accounting for the Non-Accountant (PD)
December 2	Transforming Your Team from Dysfunction to Cohesion (SMDP)
December 3	Deliberate Decision-Making (SMDP)