DIRECTOR & EMPLOYEE TRAINING

A key component of services offered to WECA  member cooperatives is the wide variety of educational programming designed to help co-op employees and elected directors better meet their responsibilities.
 
The need for a comprehensive education program addressing a wide variety of issues is driven by the unique business model of a cooperative: It's an organization formed for the purpose of providing specific goods or services to its members at a price as close as possible to the cost of service, and guided in its business decisions by the members, all of whom have a vote in electing their board.
 
It's to be expected that relatively few people will enter co-op employment or an elected directorship with a full understanding of all the legal responsibilities or duties to the membership that are specific to the unique cooperative way of doing business. That's why even long-serving directors and employees continue to benefit from educational programs offered by WECA and the National Rural Electric Cooperative Association, and covering a multitude of issue areas pertinent to operating successfully in a changing business environment.

 

January 7	Assessing Governance: A Continuous Improvement Approach (BLC)
January 8	Your Board’s Culture: Its Impact on Effectiveness (BLC)
Jan. 23–25 & 30	Electric Industry Updates & Creating a Respectful Workplace (Other)
Feb. 4 & 5	Reasonable Suspicion Training (Other)
Feb. 5	Dealing with Angry or Emotional Customers (Other)
Feb. 6–7	Retirement Planning Seminar (Other)
Feb. 13	CFC Statewide Workshop (Other)
Feb. 14	Legal Seminar for Directors & Employees (Other)
Feb. 19	Engaging & Developing High-Performing Employees (SMDP)
Feb. 20	Time Mgmt. & Productivity Toolkit for Supervisors (SMDP)
March 20	Credit Issues and Collections Workshop (Other)
March 21	Process Improvement Workshop (Other)
March 26–27	Education & Lobby Days (Other)
April 9	Team Dynamics—Your “Natural Approach” (SMDP)
April 10	Restoring Emotional Safety & Trust in the Workplace (SMDP)
April 25	Dealing with Angry or Emotional Customers (at Vernon HQ) (Other)
April 26	Dealing with Angry or Emotional Customers (at Bayfield HQ) (Other)
May 7	Employment Law Update (Other)
May 7–8	HR Professionals Workshop (Other)
July 31	Appraising & Compensating the CEO (BLC)
August 1	Energy Issues Summit (Other)
August 20–22	Electric Communicator’s Workshop* (Other) *To be held in conjunction with the Wisconsin REC Member Services Association Annual Meeting
October 1	How to Evaluate and Improve Board Performance (BLC)
October 2	Strategic Technologies and Their Impact on the Co-op (BLC)
October 3	New Employee Orientation Workshop (Other)
October 22	Understanding the Electric Business (CCD)
October 23	Strategic Planning (CCD)
December 3	Personal Communication Styles (SMDP)
December 4	Productive Conflict for Supervisors (SMDP)