Event Calendar

Tuesday, March 15, 2022

Credit Issues & Collections Workshop

Start Date: 3/15/2022 9:00 AM CDT
End Date: 3/15/2022 4:00 PM CDT

Venue Name: Comfort Inn & Suites

N6295 Holiday Drive
Black River Falls, WI  United States  54615

Organization Name: Wisconsin Electric Cooperative Association

Wendy Fassbind
Email: wendy@weca.coop
Phone: (608) 467-4589

Registration: 8:30 a.m.
Program: 9 a.m.-4 p.m.

Credit Issues & Collections Workshop
1-1/4 Skill Builder Credits

Extending credit to members and collecting past due balances are challenging tasks. This workshop will help you measure your collection effectiveness, ensure compliance with laws, and preserve good customer relations.

Key topics include:
  • Strategies to prevent collection problems starting with first contact with the member
  • Updating what the law requires, the effect of class-action lawsuits on capital credits in write-offs
  • Effective communication of disconnection and collection policies
  • Best practices to mitigate collection challenges.
We’ll use a roundtable to compare notes, so bring your experiences to the discussion.
Please note that an inherent risk of exposure to COVID-19 exists in any public place where people are present.  By attending this event, you voluntarily assume all risks related to exposure to COVID-19.

Associate Membership

Associate membership in the Wisconsin Electric Cooperative Association provides a continuing opportunity for providers of goods, services, materials, and equipment to build and maintain networking contacts with Wisconsin's electric co-ops and others with interests and needs related to all aspects of the electric power industry.

Learn More  >