Event Calendar

Start Date: 1/13/2026 9:00 AM CST
End Date: 1/13/2026 10:30 AM CST

Venue Name: Webinar

Location:

Organization Name: Wisconsin Electric Cooperative Association

Contact:

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Register on this page ONLY IF you are attending this specific program a la cart.

If you are attending the full webinar series, please register HERE.

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Finance Webinar Series (January): Professionalism in Handling Conflict Situations
2-1/2 Skill Builder Credits/attendee to attend all 7 webinars 
   OR 1/2 SB credit per attendee per webinar
Please contact Wendy (wendy@weca.coop) for GROUP discounts

Who Should Attend: CFO, Senior Accountants, any accounting and/or finance staff or other interested staff.

Professionalism in Handling Conflict Situations

Recognize the Nature and Sources of Workplace Conflict in the Finance Environment

• Identify common triggers of conflict within finance and accounting teams (e.g., audit findings, resource allocation, compliance pressures, communication gaps).
• Understand how misalignment between operational and financial priorities can cause friction.
• Learn the role of professional accountability and ethics in resolving high-stakes disagreements.

  Apply Core Professionalism Principles in Conflict Scenarios

• Define what professionalism looks like during tense interactions, including emotional regulation, active listening, and constructive feedback.
• Examine the impact of tone, timing, and body language in high-pressure conversations.
• Explore examples of professionalism breakdown and strategies for restoring credibility.

  Develop Key Soft Skills for Effective Conflict Resolution

• Build confidence in communication techniques such as reframing, assertive dialogue, and empathy-based inquiry.
• Strengthen collaborative problem-solving approaches for cross-functional conflicts (e.g., with engineering, operations, or IT teams).
• Practice staying solution-focused and accountable when tensions escalate or roles are unclear.

  Transition from Avoidance or Aggression to Professional Presence

• Learn how to self-assess and identify personal conflict management styles (e.g., avoidance, accommodation, competition, collaboration).
• Explore steps to move from reactive or avoidant behaviors to intentional, grounded responses.
• Understand the long-term value of being seen as a "calm stabilizer" in the organization’s financial leadership.

  Create an Individual Development Plan to Strengthen Conflict Competency

• Identify realistic strategies for developing professionalism in conflict situations through mentoring, role play, feedback, or post-conflict reflection.
• Develop a personalized plan for shifting mindset, habits, and skills related to conflict management.
• Set specific goals to increase visibility, influence, and respect through professional behavior in high-stakes financial conversations.

Additional Considerations for Skill Transition
Professionals who haven’t consistently shown these skills can:

• Start small: Shift one behavior at a time (e.g., speaking last instead of first in tense meetings).
• Seek feedback: Ask trusted colleagues how they experience your conflict style.
• Use reflection tools: Journaling or conflict debriefs can reveal patterns and progress.
• Attend coaching or training: Structured environments build practice and confidence.
• Model others: Observe how admired peers or leaders handle tension effectively.