IT SYSTEMS ADMINISTRATOR

Jackson Electric Cooperative, Black River Falls, Wis.—is a power distribution utility conveniently situated near the I-94 corridor, providing quick access to larger communities while maintaining the charm and tranquility of rural life.

Jackson Electric Cooperative (JEC) serves more than 8,000 members across Jackson and neighboring counties. Nestled in an area renowned for its natural beauty and outdoor recreation, Jackson County is a year-round destination for nature enthusiasts. From the expansive Black River State Forest and more than 100 miles of ATV/UTV trails to opportunities for kayaking, camping, fishing, and exploring the Wazee Lake Recreation Area (Wisconsin’s deepest inland lake and a former historic mine quarry), the region offers a unique blend of adventure and tranquility.

We are looking for an experienced IT Systems Administrator to provide software and hardware technical support and training to users across JEC’s organization.

This is a trusted and responsible position within the Jackson Electric Cooperative, and the successful candidate will be a proven team player with integrity, highly developed collaborative project management skills, and a strong customer service orientation. In this position, you will be responsible for providing support and resolving issues related to hardware, software, and network connectivity, while documenting solutions and escalating complex issues. This person will partner with the Cooperative’s Shared Services to learn and understand the Cooperative’s network and security ecosystem.

Qualifications and Skills

• Associate’s degree in an IT-related field preferred. High school diploma or equivalent required.
• Prefer experience in software installation, troubleshooting systems, communicating technical ideas to users, and working in a team environment.
• Experience supporting Windows and MS Office products and desktop and server operating systems a plus.
• Strong understanding of computer hardware, software, and network technologies required.
• Must be able to attain and maintain proficiency in utility-specific programs, manage multiple projects with minimal supervision and good judgment, and adapt to changing environments.
• Must be able to diagnose technical issues, identify root cause, and provide resolution quickly and effectively.
• Attention to detail, a high level of accuracy, and excellent customer service skills are required

Jackson Electric Cooperative offers competitive pay (expected range: $65,000-$80,000/year), an exceptional benefits package (including an employer-paid pension plan), and the opportunity to be a part of an amazing organization and community in a beautiful area of Wisconsin. Please send resume, cover letter, and pay expectations no later than November 15th, 2025, to: Sarah Jackson, HRExpertiseBP, at Sarah@hrexpertisebp.com

Jackson Electric Cooperative is an Equal Opportunity Provider and Employer.